Privacy Policy

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Privacy Policy for Bgk Handy Services
(Effective Date: [August 23 2025])

1. Introduction
Bgk Handy Services (“we,” “our,” or “the Company”) is a handy person services provider located at Waynesfield, Ohio. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us through our website (if applicable), mobile app (if applicable), phone calls, emails, or in‑person services. By using our services, you consent to the practices described herein.

2. Information We Collect
We may collect the following categories of personal information:

| Category | Examples | How it’s Collected | |----------|----------|--------------------| | Contact Information | Name, address, phone number, email | When you request a service, fill out a form, or contact us | | Service‑Related Data | Service requested, date of service, location, payment details | When you book or pay for a service | | Communication Data | Phone calls, emails, chats, feedback | During any interaction with our staff | | Technical Data | IP address, device information, browser type | When you visit our website or app | | Optional Preferences | Marketing preferences, service preferences | If you opt‑in to receive communications or updates |

3. How We Use Your Information
We use your personal information for the following purposes:

1. Service Delivery – to schedule, perform, and manage the handyperson services you request.
2. Payment Processing – to bill you and process payments securely.
3. Customer Support – to respond to inquiries, resolve issues, and provide assistance.
4. Legal & Regulatory Compliance – to comply with applicable laws, regulations, and court orders.
5. Marketing & Communications – only if you have consented; to send you promotional offers, newsletters, or service updates.
6. Improvement of Services – to analyze usage patterns and improve our offerings.

4. Sharing Your Information
We may share your data with:

• Sub‑contractors who provide services on our behalf (e.g., payment processors, marketing agencies).
• Third‑party service providers that assist with operations (e.g., scheduling software, email platforms).
• Legal authorities if required by law or to protect our rights.

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.

5. Data Security
We employ administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure sockets layer (SSL) encryption for online transactions.
• Password‑protected access for employees.
• Regular security audits and updates.

6. Retention of Data
We retain personal information only for as long as necessary to fulfill the purposes outlined above, including:

• The period of the service relationship.
• Any additional time required by law or for dispute resolution.

After that, we securely delete or anonymize the data.

7. Your Rights
Depending on your jurisdiction, you may have the following rights:

• Access – request a copy of the personal data we hold about you.
• Correction – request that we correct inaccurate or incomplete information.
• Deletion – request removal of your personal data (subject to legal retention obligations).
• Opt‑Out – withdraw consent for marketing communications.
• Restriction – limit the processing of your data for certain purposes.

To exercise any of these rights, contact us using the details below.

8. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If we discover we have inadvertently collected such data, we will delete it promptly.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and, if appropriate, sending you an email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Information

| Contact Method | Details | |----------------|---------| | Phone | (419) 326‑5908 | | Email | [info@bgkhandyservices.com] | | Mailing Address | Bgk Handy Services, 206 w Wapakoneta St. Waynesfield, OH 45896|

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information above.

Disclaimer
This privacy policy is provided as a general template. It is not legal advice. For compliance with specific state or federal laws (e.g., Ohio Consumer Privacy Act, federal privacy regulations), consult a qualified attorney or privacy professional.